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Reservations Assistant

conference event in the mountainlair ballrooms


The Mountainlair Student Union Reservations Assistant position is responsible for assisting in scheduling students, staff, and faculty of West Virginia University.  This position consults with prospective patrons by telephone, email and in person to ensure requirements as they relate to meeting rooms, technical support, and in-house catering service.

Position Information

  • Job Title: Mountainlair Reservations Assistant
  • Department: Reservations
  • Division: Student Life
  • Reports to: Reservations Supervisor
  • Pay Rate: $10/hr.

How to Apply

Duties and Responsibilities

  • Responsible for handling computerized reservations for the use of Mountainlair’s (16) meeting rooms, two Ballrooms, and five lobby spaces. 
  • Advises groups desiring use of the facilities as to square footage space available, special accommodations, furniture, and special equipment. 
  • Provide exceptional customer service and support for meetings and events held in the Mountainlair. 
  • General office duties such as copying, answering the phone, running daily reports, etc.

Scheduled Hours

Applicants selected for this position will be scheduled between the hours of 8:15 am - 4:45 pm, Monday – Friday.


  • Currently enrolled WVU student in good academic standing (overall GPA of 2.0 or above) 
  • Excellent customer service skills.
  • Excellent communication and interpersonal skills with the ability to deal with the public on a near continuous basis. 
  • Strong organizational skills with the ability to maintain detail records.

Ready to Get Started?

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About Us

Our Mission

The Mountainlair is an organization and a program of services that seeks to balance the educational, recreational, cultural, and social needs of the West Virginia University community. As the student union, the commitment is focused on the whole area of student life outside the classroom, exploring all the possibilities of making study and leisure cooperative factors in education.


The Mountainlair offers students great jobs and are flexible in accommodating student schedules. Working at the Mountainlair will not only provide you with real-world experience to help build a great resume, but also the opportunity to work with a professional staff who are dedicated to helping you succeed.