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Night Operations Supervisor

student walk outside of the mountainlair


The Mountainlair Student Union Night Operations Supervisor oversees the evening and weekend operations of the Mountainlair Student Union, including the supervision of all on-shift personnel.

Position Information

  • Job Title: Night Operations Supervisor
  • Department: Mountainlair Student Union
  • Division: Student Life
  • Reports to: Night Operations Coordinator
  • Pay Rate: $14/hr.

How to Apply

  • Night Operations Supervisors are hired from current Night Operations Assistants.

Duties and Responsibilities

  • Supervise and execute the daily operations of the Mountainlair Student Union (220,000+ sq. feet), including the supervision of all on-shift personnel. 
  • Provide exceptional customer service and support for meetings, events, and users of the Mountainlair. 
  • Prepare venues for events, including unlocking doors and ensuring rooms are set according to standard and custom diagrams. 
  • Collaborate and assist with onsite supervision of other program areas within the facility (Games Area, Information Desk, Reservations, etc.). 
  • Enforce and execute all policies and procedures set forth by the Department 
  • Ensure user safety by monitoring event spaces and collaborating with Facilities Management, University Police, and other departments. 
  • Appropriately respond to and handle emergency situations while following emergency protocols. 
  • Complete reports and documentation in accordance with University and Department policies. 
  • Assist in operations of WVU's Up All Night programming including: supervising swipe access, monitoring users, and collaborating with campus partners.

Scheduled Hours

Those selected for this position will be assigned shifts during the following times:

  • Monday-Thursday: 4:00 pm - 11:15 pm 
  • Friday: 4:00 pm - 2:30 am 
  • Saturday: 7:30 am - 2:30 am 
  • Sunday: 7:30 am - 11:15 pm


  • Minimum of one (1) full semester as a Night Operations Assistant (required) 
  • Ability to lead and supervise peers (required) 
  • Well understanding of building operations and Mountainlair program areas (Games Area, Information Desk, Reservations, etc.) 
  • Currently enrolled WVU student in good academic standing (overall GPA of 2.0 or above) (required) 
  • Ability and willingness to work in a fast-paced environment (required) 
  • Ability and willingness to work weekends and evenings (required) 
  • Excellent interpersonal, oral, and written communication skills (required) 
  • Ability to handle emergency situations efficiently (required) 
  • Previous Customer Service Experience (preferred)

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About Us

Our Mission

The Mountainlair is an organization and a program of services that seeks to balance the educational, recreational, cultural, and social needs of the West Virginia University community. As the student union, the commitment is focused on the whole area of student life outside the classroom, exploring all the possibilities of making study and leisure cooperative factors in education.


The Mountainlair offers students great jobs and are flexible in accommodating student schedules. Working at the Mountainlair will not only provide you with real-world experience to help build a great resume, but also the opportunity to work with a professional staff who are dedicated to helping you succeed.