Frequently Asked Questions
Can you give me directions to…?
The Information Desk staff can assist you, to the best of their knowledge, with directions to local areas as well as interstate exits. They will do their best to help you find where you need to go.
Where is Student Accounts (sometimes called the Bursar?s Office) located and how can I pay my tuition?
The Office of Student Accounts is located in the Mountaineer Hub at the University Crossing building. Mountaineer Hub is your centralized location for paying bills, financial aid, scholarships, academic info, and student employment. You can pay your tuition online, by telephone (304-293-5502) or at Mountaineer Station, located below the Health Sciences PRT.
Where can I park on the downtown campus?
Parking is available on the 2nd floor of the Mountainlair parking garage. Enter from Campus Drive. You can also find parking at metered spaces or lots around the downtown campus.
Mountain Line Bus inquiries?
Mountain Line Bus schedules are located at the Information Desk, online, or by calling 304-291-7433.
There are two locations for the Mountaineer Card office:
- Bennett Tower – located at G-118 on the ground floor. They are open 8:30 a.m. to 4:30 p.m.
- Mountainlair – located on the first floor. They are open 11:00 p.m. to 3:00 p.m.
I lost something where do I go?
Mountainlair’s Lost & Found is located at the Information Desk and in the Administrative Office. Many buildings have their own lost and found. Mountainlair only handles items turned in to them.
Where is the Office of Admissions located?
The Office of Admissions is located on the second floor of One Waterfront Place.
Where is Financial Aid located?
Financial Aid is located conveniently at the Mountaineer Hub at the University Crossing building. Mountaineer Hub is your centralized location for paying bills, financial aid, scholarships, academic info, and student employment.